Affinity Management Services
- Founded
- 2007-01-01 in South Florida (Miami-Dade County), United States
- Headquarters
- Doral, Florida, United States
- info@affinityco.com
- Phone
- +44 1624-670583
Affinity Management Services is a boutique community association and property management firm headquartered in Doral, Florida, serving homeowner associations (HOAs), condominium owner associations (COAs), and high-rise residential communities throughout South Florida. Founded in 2007 by Rafael Aquino and Pedro Garcia, the company was built on providing comprehensive, reliable management services that alleviate administrative and operational burdens on board members, residents, and property owners. Affinity distinguishes itself by guaranteeing on-time financial reporting—if reports are late, the client receives a credit toward management fees. The multidisciplinary team includes professionals with backgrounds in property development, engineering, accounting, and information technology. Services include day-to-day board assistance, in-house financial controller support, operational scorecards, monthly regional and quarterly leadership check-ins, and a digital training platform. The company also publishes educational webinars and an “Expert Corner” library. Privately held, Affinity has maintained a stable presence in the competitive South Florida market for nearly two decades, managing properties ranging from mid-size planned communities to large-scale high-rises.
Detailed Review
History & Founding
Affinity Management Services was founded in 2007 by Rafael Aquino and Pedro Garcia in South Florida. The founders identified a gap in the market for community association management that combined operational rigor with personal accountability. Starting as a small boutique operator, the company gradually expanded its portfolio across Miami-Dade and Broward counties, earning a reputation for timeliness and transparency in financial reporting. A key differentiator introduced early was a guarantee on financial statement delivery—a pledge that if reports are late, the management fee is credited—which remains a core part of the company’s value proposition.
Operations & Services
The company provides full-service management for three primary property types: planned communities (HOAs), condominium owner associations (COAs), and high-rise shareholder buildings. Its service model relies on five operational pillars: streamlining processes and leveraging technology to address concerns efficiently; offering hands-on training via a proprietary digital platform; promoting alignment through monthly regional check-ins and quarterly leadership meetings; measuring results with operational scorecards; and proactive ownership of tasks and problem-solving. Financial management is particularly emphasized, featuring variance reports, customized treasurer’s reports, and direct access to an in-house controller. The company also provides a resident portal for dues payment, dispute filing, and community communications.
Geographic Focus & Headquarters
Affinity Management Services is headquartered in Doral, Florida, a city in Miami-Dade County. Its entire portfolio is concentrated in South Florida, including communities in and around Doral, Miami, Kendall, Hialeah, and Weston. The company was selected in 2024 to manage The Hammocks Homeowners Association, one of the largest HOAs in the region, underscoring its standing in the local market.
Company Size & Culture
According to its LinkedIn profile, Affinity Management Services LLC has between 51 and 200 employees. The company describes its culture as energetic and dedicated, seeking “self-starters” with a “can-do attitude.” It also emphasizes community involvement, partnering with local non-profit organizations.
Licensing & Compliance
The company operates as a licensed community association management firm in the state of Florida. Florida law requires such firms to hold a Community Association Manager (CAM) license, which Affinity’s leadership and staff are presumed to hold.
Recognition & Distinctions
- Financial guarantee: Claims to be the only company in its industry guaranteeing on-time financial reporting. - The Hammocks HOA engagement: Selected in 2024 to manage one of South Florida’s largest homeowners associations (covered by communitynewspapers.com). - Near 20-year track record: Since 2007 with consistent growth in a competitive market.
Key Products
Full-Service HOA Management
Comprehensive day-to-day board assistance, maintenance coordination, and compliance enforcement for homeowner associations.
COA Management
Specialized management for condominium owner associations, including financial oversight, common area upkeep, and dispute resolution.
High-Rise Management
Tailored property management for high-rise residential buildings with complex operational needs such as elevator maintenance, security, and shared amenity oversight.
Financial Management Suite
Includes variance reports, customized treasurer’s reports, and an in-house controller who guides board-level financial decisions.
Digital Portal & Training Platform
An online owner/resident portal for dues payment, dispute filing, and document access; also a digital training tool for board members.
Operational Scorecard System
A quarterly measurement tool that tracks community performance across key metrics to ensure alignment with service standards.
Expert Corner / Webinars
A library of educational content and live webinars covering community association governance, financial best practices, and maintenance strategies.
Offices & Headcount
125 employees (approx.)
Key Persons
- Rafael P. Aquino
CEO & Co-Founder