iGaming B2B
Founded
2006-01-01 in Santiago, Chile
Headquarters
Santiago, Chile

Claro Chile is the Chilean arm of Claro, the Latin American telecommunications brand owned by Mexico's América Móvil. It operates mobile, fixed-line, broadband and pay-TV networks and is generally ranked as Chile's third principal telecom operator, behind Movistar and Entel. The company is a recurring name in Latin American gambling regulation because, as an internet service provider, it has been ordered by Chilean courts to carry out DNS blocking of unlicensed online betting and casino sites. Those orders are part of Chile's attempt to restrict offshore gambling while a bill that would create licensed online gambling is debated in Congress. Claro itself does not operate betting or casino products, and there is no indication it plans to become a licensed operator. The parent group, América Móvil, is controlled by the Carlos Slim family and is one of the largest telecom groups in the world. Claro Chile is headquartered in Santiago.

Detailed Review

History and Ownership

Claro Chile's history goes back to the acquisition of the local operator Chilesat by América Móvil in the mid-2000s; the business was then rebranded under the pan-Latin American Claro brand. Claro was first created in 2003 as América Móvil's unified consumer telecom brand, and it is now used across much of Latin America. The parent company was founded in Mexico in 2000 as a spin-off of Telmex and is one of the world's largest mobile telecom groups by subscribers. Carlos Slim and his family maintain control of América Móvil.

Role in Chile's Gambling Enforcement

Claro is not a gambling company. Its appearance in gambling industry research comes from its position as one of Chile's main internet service providers. Chilean gambling law has long treated online sports betting and casino games as illegal outside a small number of authorised channels, and the Supreme Court has backed blocking orders against unlicensed websites. ISPs including Claro, Movistar and Entel have been instructed to block DNS resolutions for offending domains, making Claro part of the enforcement chain for the country's online gambling restrictions.

Business Model

The company makes its money from telecommunication subscriptions and data usage: prepaid and postpaid mobile plans, fixed telephony, home broadband, pay TV and bundled home services. Like other telecom operators, it also sells devices, business plans and value-added streaming services. Its relevant position in gambling is passive: it provides the connectivity layer that regulators use to enforce blocking measures.

Market Position and Products

In Chile's telecom market, Claro competes with Movistar, Entel and smaller providers, and is a strong participant in mobile services and home internet. Its consumer offers include Claro Video, a streaming platform, Claro Música, a music service, and Claro Hogar bundles that combine internet, TV and fixed telephony. The company also serves enterprise and wholesale clients, though those operations receive less attention than its consumer brands.

Regulatory Outlook

Chile has been moving toward regulated online gambling: a bill creating a licensing system for sports betting and casino platforms has progressed through Congress. If enacted, it would shift enforcement from blanket DNS blocking to a licensing regime, potentially changing the role of telecom providers like Claro. As of the time of research, Claro had not announced any intention to launch its own gambling brand, and its known strategic focus remains connectivity and digital services.

Key Products

  • Mobile, fixed, broadband and pay-TV services

    Claro Chile's core telecom offering covers prepaid and postpaid mobile plans, fixed-line telephony, home internet, and television, often sold through Claro Hogar bundles.

  • Claro Video

    Subscription streaming service available to Claro customers in Chile, offering films and series.

  • Claro Música

    Music streaming platform bundled with certain Claro mobile and home plans.

Recent News

  • Chile court defines DNS blocking process for unlicensed gambling domains

    Chile court defines DNS blocking process for unlicensed gambling domains

    Chile's Court of Appeals has set a permanent DNS blocking procedure for unlicensed gambling sites, requiring six major telecom operators to block validated domains through a process overseen by the SCJ and Subtel. The measure follows a Supreme Court decision that ordered enforcement proceedings to reopen.

    2026-08-10

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