iGaming B2B
Founded
2003-01-01 in Ostend, Belgium
Headquarters
Kursaal Oosthelling 12, 8400 Ostend, Belgium
Phone
+61 4 2313 2716

DR Gaming Technology (DRGT) is a privately held, independent global developer and supplier of integrated casino management, cashless, and jackpot solutions, serving over 1,400 casino sites across more than 70 countries with an installed base exceeding 85,000 gaming devices. Founded in 2003 in Ostend, Belgium, by Jurgen De Munck and Michiel van Dam, the company combines deep casino operational experience with software engineering expertise. Its patented drSMIB mesh network enables casino operations without a permanent server connection, reducing costs and providing real-time data redundancy. The product suite spans casino management and marketing systems, progressive and local jackpots (for slots and tables), cashless solutions (TITO, mobile wallets, account-based play), player tracking, loyalty programs, bonusing, cage management, and table management. DRGT also operates three casinos in Belgium and Mexico, using them as live R&D labs to test new features. In September 2024, Marco Herrera succeeded founder Jurgen De Munck as CEO, with De Munck remaining Executive Chairman. The company has regional offices across Europe and Latin America and maintains a workforce of 51-200 employees.

Detailed Review

History and Founding

DR Gaming Technology (DRGT) was established in 2003 in Ostend, Belgium, by Jurgen De Munck and Michiel van Dam, who combined casino operational know-how with software development skills. The company's first major innovation was the drSMIB (DR Slot Machine Interface Board), a device installed in each electronic gaming machine (EGM) or table that forms a distributed mesh network. Unlike traditional casino management systems that rely on a central server, drSMIBs share gameplay data peer-to-peer, providing inherent redundancy and allowing casinos to operate even if the central server is temporarily offline. This architecture also eliminates the need for expensive server infrastructure, making it particularly attractive for small-to-medium-sized operators (those with fewer than 1,000 EGMs), which have become DRGT's primary market.

Business Model and Products

DRGT's product line is modular and fully scalable. The Casino Management System (CMS) offers real-time monitoring of slot and table performance, player tracking, bonusing, cage management, and player registration. Jackpot solutions include local, wide-area, and progressive jackpots for both slots and tables, with the ability to link thousands of machines across dozens of venues. The cashless ecosystem supports TITO (Ticket-In, Ticket-Out), mobile wallets, and account-based play. DRGT also provides a full Player Loyalty Programme module that can be customised to each operator's brand. A key differentiator is the ability to migrate to DRGT's CMS in a single day without closing the casino, thanks to the drSMIB mesh network's plug-and-play nature.

Market Position and Competitors

DRGT positions itself as a cost-effective, scalable alternative to traditional casino management system providers, focusing on operators with fewer than 1,000 EGMs. The company serves over 1,400 casino sites in more than 70 countries, with an installed base exceeding 85,000 gaming devices. Competitors include larger, established CMS vendors such as IGT, Scientific Games, and Novomatic, but DRGT's mesh architecture and operator-operator experience give it a unique edge in flexibility and rapid deployment.

Licensing and Regulatory Footprint

DRGT holds licenses and certifications across multiple jurisdictions, enabling it to supply systems in regulated markets worldwide. The company has regional offices in Austria, Malta, Peru, Mexico, Colombia, Uruguay, Paraguay, and South Africa, reflecting its strong presence in Latin America and Europe.

Recent Developments and Leadership

In September 2024, Marco Herrera was appointed Chief Executive Officer, succeeding founder Jurgen De Munck, who remains Executive Chairman. Alfredo Moreno leads the LATAM region as Managing Director. The company has emphasized integration and real-world deployment as key drivers under Herrera's leadership. In 2025, DRGT reported its strongest growth year, adding new partner casinos across multiple continents. The company remains privately held, funded through operations and reinvestment, with no public disclosure of external funding rounds.

Internal R&D through Owned Casinos

DRGT uniquely operates three casinos in Dinant and Oostende (Belgium) and Acapulco (Mexico), using them as live R&D labs to test and refine new features before releasing them to clients. This direct feedback loop from floor managers and players accelerates product iteration and ensures real-world reliability.

Key Products

  • Casino Management System (CMS)

    Real-time slot and table management, player tracking, bonusing, cage management, and player registration.

  • Jackpot Solutions

    Local, wide-area, and progressive jackpots for slots and tables, with the ability to link thousands of machines across venues.

  • Cashless Solutions

    TITO (Ticket-In, Ticket-Out), mobile wallet, and account-based play.

  • drSMIB Mesh Network

    Patented device installed in each gaming machine or table that enables server-less, redundant data collection via a peer-to-peer mesh network.

  • Player Loyalty Programme

    Customisable, multi-tier loyalty engine for player retention and reward programmes.

  • Bonusing Engine

    Configurable promotional and reward bonusing module integrated into the CMS.

  • Table Management

    Table drop, rating, and credit tracking for live table games.

Offices & Headcount

125 employees (approx.)

Key Persons

Notable past members

Exhibition History

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