Epic Communications Limited

History

Epic Communications Limited traces its origins to 1989, when it was established as Malta's first mobile network operator, launching commercially in 1990. This first-mover advantage allowed the company to dominate the mobile market for years. Over time, Epic evolved from a pure mobile voice and SMS provider into a full converged operator, adding mobile data, broadband internet, and television services. A major milestone came in 2019 with the launch of 4G+ services, followed by the commercial rollout of 5G in October 2024, making Epic one of the first operators in Malta to offer next-generation mobile connectivity.

Business Model and Ownership

In April 2020, Epic was acquired by a new ownership group, ushering in a strategic shift focused on network investment, product simplification, and customer-centric service. The company generates revenue through mobile plan subscriptions (unlimited and fixed-allowance), broadband internet (fibre and wireless), IPTV bundles, and device sales with interest-free instalment plans. In 2025, Epic sold 100% of M.T. Mediterranean Towers Limited, the entity holding its passive telecommunications infrastructure, to Phoenix Tower International (PTI) for €135 million. This deal allows Epic to concentrate on delivering services while PTI manages the tower assets, a common strategy among telecom operators to unlock capital.

Products and Services

Epic's core products include Unlimited Mobile Plans offering unlimited calls, SMS, and data on 4G/5G networks with hotspot capability. Epic Home Fibre provides high-speed fibre-to-the-home broadband with a 30-day risk-free trial and promotional discounts. For areas without fibre, Instant Wi-Fi offers wireless broadband. The Epic TV IPTV platform delivers linear television channels and on-demand content, either standalone or bundled with mobile and broadband. Device deals allow customers to purchase smartphones and other gadgets with 0% interest flexible monthly payments, available online and in over a dozen retail outlets across Malta.

Market Position and Recognition

Epic serves both consumer and business segments, competing primarily with GO plc and Melita in Malta's telecommunications market. Despite its long history, the company maintains a lean public profile; its exact headcount is not disclosed, though it is inferred to be several hundred employees. Epic has been recognised for environmental responsibility, winning the 2026 ERA Corporate Award from the Environment and Resources Authority. The company's chairman is telecoms billionaire Naguib Sawiris, as reported by Telecom Review, while CEO Pierre-Etienne Cizeron leads day-to-day operations, bringing 25 years of experience from Orange, Etisalat, and other telecom groups.