iGaming B2B
Founded
2020-01-01 in United States
Headquarters
Miami, Florida, United States
Email
pr@lucky-labs.com

Lucky Labs is a US-based omnichannel marketing platform that bridges the gap between brands, retailers, and consumers by using real‑time, first‑party retail data. Founded in 2020 and headquartered in Miami, Florida, the company enables brands to turn consumer interest into measurable action—whether online or in‑store. Its core product integrates with over 3,000 retail partners to provide precise inventory visibility, shopper conversion insights, and location‑based marketing tools. By powering features such as shoppable retail landing pages, store locators, and local availability displays, Lucky Labs helps brands optimise their cross‑channel marketing, reduce stock‑outs, and drive a 5% lift in direct‑to‑consumer conversion on average. The platform serves a range of beauty, wellness, and consumer goods brands, including names like Crown Affair and Ostrich Pillow. In May 2025, Lucky Labs was acquired by SPINS, the leading data and analytics provider for the natural products industry, to create an end‑to‑end solution combining product intelligence with omnichannel shopper engagement. The company employs 11–50 people and operates as a privately held entity. Its leadership includes co‑founders with backgrounds in product development and go‑to‑market strategy.

Detailed Review

Company History and Founding

Lucky Labs was founded in 2020 by Sneh Parmar and Nafis Azad, who brought expertise in product development and go-to-market strategy. The company was built on the premise that modern commerce requires a seamless connection between e‑commerce and physical retail. Initially focused on providing real-time inventory data, the platform quickly expanded into omnichannel marketing tools.

Business Model and How It Makes Money

Lucky Labs operates on a subscription or partnership-based model, charging brands for access to its platform and data insights. The core offering provides real-time retail inventory and conversion data from over 3,000 retail partners, including major chains in beauty, wellness, and consumer goods. Brands use this data to power product locators, create dynamic “buy online, pickup in store” experiences, and measure the offline impact of digital campaigns. The platform also offers “Inventory Intelligence,” which gives brands granular view of stock levels at the store‑SKU level, enabling supply chain adjustments and marketing spend optimization. According to the company’s website, brands using Lucky Labs generate over $10,000 in additional monthly retail sales on average.

Core Products and Platforms

Lucky Labs’ primary product is the Lucky Platform, an omnichannel marketing solution that integrates with retail point-of-sale systems to collect and normalize first-party data. Key modules include shoppable retail landing pages, store locators, local availability displays, and Inventory Intelligence. The company also maintains a Retail Data Partner Network, which is the underlying integration layer connecting to thousands of retailers’ systems.

Market Position and Competitors

Lucky Labs positions itself as the “official data partner” for brands looking to grow in retail. Its clients include beauty brands that have expanded into Sephora, as well as lifestyle and wellness brands such as Ostrich Pillow. The company competes in the crowded omnichannel analytics space, but differentiates through its direct retailer integrations and focus on real-time inventory. Competitors include platforms like Bluecore, Quotient, and SessionM, though Lucky Labs’ niche in natural products and wellness has been strengthened by its acquisition.

Acquisition by SPINS

In May 2025, Lucky Labs was acquired by SPINS, a $100M+ data and analytics company serving the natural products industry. The acquisition was driven by the need to extend SPINS’ capabilities into beauty and wellness, where consumers increasingly expect transparency and discovery tools. SPINS CEO Jay Margolis stated that with Lucky Labs, “we’re taking the next step—helping our partners not only understand their consumers but also reach them in the moments that matter most.” Post-acquisition, Lucky Labs continues to operate as a distinct platform, now feeding data into SPINS’ broader ecosystem. The combined offering provides a unified view of market intelligence, product-level insights, and omnichannel activation.

Future Direction

The company’s future includes deeper integration with SPINS’ data assets and expansion into adjacent categories such as food and beverage. Lucky Labs’ founders have noted a shared mission to help conscious consumers find products they trust, which aligns with SPINS’ focus on natural products. The acquisition is expected to accelerate product development and expand the retailer network.

Key Products

  • Lucky Platform

    Core omnichannel marketing product providing real-time retail inventory and conversion data. Includes shoppable retail landing pages, store locators, local availability displays, and inventory intelligence.

  • Inventory Intelligence

    Module that gives brands real-time stock levels at individual store locations, helping to manage supply chain and avoid stock-outs.

  • Retail Data Partner Network

    Integration with thousands of retailers’ point-of-sale systems to collect and normalise first-party data.

Offices & Headcount

30 employees (approx.)

Key Persons

  • Sneh Parmar

    Chief Executive Officer (CEO) & Co-Founder

  • Nafis Azad

    Chief Product Officer (CPO) & Co-Founder

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