Online Vending Machine Sales & Service, Inc.
- Founded
- 1976-01-01 in Lenexa, Kansas, USA
- Headquarters
- Lenexa, Kansas, USA
- Phone
- (913) 492-1097
Online Vending Machine Sales & Service, Inc. is a U.S.-based distributor of new and pre‑owned vending machines, equipment, and related accessories. Founded in 1976, the company has operated for nearly five decades as a factory‑direct wholesale outlet, serving both startup operators and established vending businesses. Based in Lenexa, Kansas, the company offers a wide selection of national‑brand machines—including snack, beverage, healthy food, bulk, and micro‑market equipment—along with conversion kits, dollar bill changers, and product refills. It positions itself as a one‑stop shop for vending entrepreneurs, providing financing options, free consultations, and educational resources. The company’s inventory spans multiple manufacturers, and it claims to be one of the top factory‑direct wholesale outlets in the world. While the company operates primarily through its e‑commerce website, it also provides phone support and customised solutions for corporate and commercial clients. The business is currently led by President Michael Hanna, with day‑to‑day operations managed by a small team of approximately 2–10 employees. Despite the name “Online Vending Machine Sales & Service,” the company has no connection to the iGaming or gambling industry; its core focus remains the physical vending machine distribution and service sector.
Detailed Review
Business Overview
Online Vending Machine Sales & Service, Inc. (also trading as Online Vending Machines, Inc.) has maintained a consistent business model since its founding in 1976: buying and selling new and refurbished vending equipment from over 75 suppliers and reselling it to independent operators, route owners, and corporate buyers. The company’s website, onlinevending.com, features a catalogue that includes snack machines (e.g., Crane, Dixie-Narco, USI), beverage machines, combo units, healthy vending options, bulk candy machines, micro‑market kiosks, and accessories such as coin changers, bill validators, and locking systems.
Products and Services
A distinctive service is its “Business Solutions Center,” which offers free consultation calls to help customers select machines, evaluate locations, and secure financing. The company advertises financing for startups and established businesses with approved credit, and provides real‑time shipping rates via FedEx. Inventory is listed with multiple photos, brochures, and video clips. Sales tax is calculated at checkout, and the shopping experience is described as “100% SECURE” without advertising distractions.
Market Position and Reputation
The company holds an A+ rating with the Better Business Bureau (BBB) and has been accredited since 1999. BBB records indicate the business started locally on June 6, 1976, and was incorporated on September 22, 1999, as a corporation. Management listed includes Michael Hanna (President) and Carmen Hanna (role not specified). The physical mailing address is a PO Box in Lenexa, Kansas, with a physical street address (if any) not publicly disclosed.
While the company does not manufacture its own machines, it positions itself as a factory‑direct wholesale source. No news of major partnerships, funding rounds, or technology platforms was found in recent press or industry publications. The company’s online presence is limited to its website and a LinkedIn profile with 2–10 employees (ZoomInfo estimates 11–50). The leadership structure appears lean, with no C‑level titles beyond the President. No evidence of a CEO, CTO, CCO, COO, or additional founders was found.
Key Products
New & Refurbished Vending Machines
National brands such as Crane, Dixie-Narco, USI, Vendo, and Royal Vendors for snack, soda, combo, and food machines.
Healthy Vending Machines
Dedicated units for nutritious snacks and drinks, targeting schools, gyms, and corporate wellness programs.
Bulk Vending Machines
Gumball, candy, and toy capsule machines for low-cost high-traffic placements.
Micro‑Market Equipment
Self‑checkout kiosks and open‑shelf retail systems for unattended break‑room markets.
Customized Vending Solutions
Custom branding, panel graphics, product selection, and machine configuration for corporate clients.
Conversion Kits
Parts to upgrade older dollar bill changers to accept new currency (e.g., $1 and $5 bills).
Accessories & Refills
Coin mechanisms, bill validators, locks, keypads, and bulk product refills.
Offices & Headcount
10 employees (approx.)
Key Persons
- Michael Hanson
President