Macau Regulator and Casino Operators Unite Against Phone Betting
2026-07-17
Source: Global Gaming Insider
Macau's DICJ is stepping up cooperation with all six casino concessionaires to combat illegal phone betting, citing technological challenges and reaffirming a zero-tolerance policy through enhanced surveillance, training, and joint enforcement with police.
Macau’s casino regulator, the Gaming Inspection and Coordination Bureau (DICJ), has strengthened its collaboration with all six of the territory’s concessionaires to crack down on illegal phone betting. The initiative marks a broader effort by authorities to address increasingly sophisticated forms of unlawful gambling that evade traditional detection.
During a recent meeting, representatives from the security, human resources, operations, and public relations divisions of each concessionaire reviewed existing prevention protocols, reporting channels, and employee training schemes. The DICJ noted that technological advances have made it harder for floor managers and compliance teams to spot illegal betting activity, prompting a renewed focus on countermeasures.
Zero-Tolerance Stance
The regulator reaffirmed its unwavering zero-tolerance policy toward all forms of illegal wagering, including phone-based bets placed within casino premises. The DICJ emphasized that it will continue to work closely with Macau’s Judiciary Police through regular intelligence-sharing sessions, coordination meetings, and joint enforcement operations, which have already supported multiple investigations and helped contain the spread of illegal gambling.
Industry Best Practices
Casino operators at the meeting shared practical methods for detecting and deterring unlawful behaviour. These included enhanced surveillance systems, intensified floor patrols, targeted staff training, clear detection guidelines, and incentive programmes that reward employees for reporting suspicious activity. The DICJ commended the industry’s ongoing cooperation and urged operators to tighten their procedures for prevention, identification, and reporting.
Looking ahead, the regulator called for expanded training for casino staff and greater public awareness campaigns to ensure patrons understand the rules of casino conduct. The DICJ stated it will maintain close communication with law enforcement and concessionaires, relying on regular information exchange and coordinated enforcement to sustain the fight against illegal phone betting.