Javier Troncoso is the CEO and Co‑Founder of InsightPlay.ai, a company deploying autonomous AI agents to enhance customer experience in the iGaming sector. He previously co‑founded sports media companies in Latin America, drawing on a blend of entrepreneurship, technology, and a focus on AI‑driven engagement.
At InsightPlay.ai, Troncoso leads the development of AI-powered solutions that help iGaming operators personalize interactions, automate support, and increase player retention. His background in building media companies gives him a unique perspective on how technology can transform user engagement in regulated markets.
Troncoso’s career reflects a consistent drive to apply emerging technologies to real-world business challenges, with a particular emphasis on the intersection of AI, customer experience, and the fast-evolving iGaming landscape.
Career History
| Company | Role | Dates |
|---|---|---|
| InsightPlay.ai | CEO & Co-Founder | – present |