Complete Technologies
- Founded
- 2015-01-01 in Kansas City, Missouri, USA
- Headquarters
- Kansas City, Missouri, USA
Complete Technology Services, LLC, operating as Complete Technologies, is a managed IT services provider founded in 2015 by Bret Knighton and headquartered in Kansas City, Missouri. The company delivers proactive, risk-aware IT support tailored to small and medium-sized enterprises (SMEs) across the Midwest and East Coast, with additional offices in St. Louis, Omaha, Des Moines, and Virginia Beach. Its proprietary 'Simple Proven Process' emphasizes cybersecurity, cloud infrastructure, help-desk resolution, and data backup and recovery, positioning the firm as a strategic partner that functions as an outsourced IT department. While focused on SMEs, Complete Technologies also offers co-managed services for larger organizations with internal IT teams. The company serves regulated industries such as legal, healthcare, and financial services, and its Canadian affiliate specifically targets legal offices. Despite its regional focus, the company aims to combine the accessibility of a local MSP with the depth of capabilities typical of larger national providers.
Detailed Review
History and Founding
Complete Technology Services, LLC (d.b.a. Complete Technologies) was founded in 2015 by Bret Knighton in Kansas City, Missouri. The company was established with the mission of moving clients from reactive break-fix IT support to a proactive, results-oriented model. Over nearly a decade, it has expanded its footprint to serve clients in St. Louis, Omaha, Des Moines, and Virginia Beach. Some online directories, such as ZoomInfo, list a different entity called 'Complete Technologies' founded in May 2000 as an LLP, but the company’s own website and other authoritative sources confirm the 2015 founding date.
Services and Business Model
Complete Technologies offers a full suite of managed services built around a lifecycle approach to IT management. Core service categories include Managed IT (help-desk support, network management, backup), Cybersecurity (threat monitoring, endpoint protection, compliance), Cloud Solutions (Office 365 migration, hosted services), Co-Managed IT (supplementing existing IT teams), IT Consulting (strategic planning, vendor management), Network Services (design and maintenance of hardware and software), and Data Backup & Disaster Recovery (automated backup and business continuity). The company’s 'Simple Proven Process' is designed to ensure consistent, risk-aware support. Revenue is generated through monthly managed service contracts and project-based consulting fees, with a focus on small to medium-sized enterprises as well as co-managed arrangements for larger organizations.
Market Position and Geographic Reach
Complete Technologies positions itself as a strategic partner that is more capable than a standard local MSP yet more accessible than global IT service providers. Its vertical expertise includes legal, healthcare, financial services, and other regulated industries. The company has physical operations in Kansas City, St. Louis, Omaha, and Virginia Beach, and also serves clients in Des Moines. A Canadian affiliate, Complete Technologies Managed Services, focuses on legal industry clients. The company is privately held and does not publicly disclose headcount or revenue figures. No recent news about funding partnerships or acquisitions was found in available search results.
Leadership
The only confirmed leadership figure is Bret Knighton, the founder of Complete Technology Services, LLC. No C-level titles (CEO, CTO, etc.) are explicitly stated in the provided sources.
Key Products
Managed IT Services
Full outsourced IT department including proactive monitoring, helpdesk support, and infrastructure management.
Cloud Solutions
Cloud hosting, migration, and management services, including Office 365 and advanced cloud hosting solutions.
Email Management & Office 365
Setup, migration, security, and ongoing support for email and productivity platforms.
On-Site & Remote Tech Support
Technical support delivered both remotely and on-site for rapid issue resolution.
IT Strategy & Consulting
Advisory services for technology planning, procurement, and digital transformation.
Cybersecurity Solutions
Threat monitoring, endpoint protection, vulnerability scanning, and compliance assistance.
Co-Managed IT
Custom on-demand support for organizations with existing internal IT teams, filling gaps in coverage and expertise.
IT Consulting
Strategic technology planning, vendor management, and risk assessment.
Network Services
Design, deployment, and maintenance of network hardware and software.
Data Backup & Disaster Recovery
Automated backup, off-site storage, and business continuity planning.
Offices & Headcount
30 employees (approx.)
