CountR GmbH

Company History

CountR GmbH was founded on 9 November 2003 in Kleinmachnow, Germany, and has since grown into a global supplier of payment and cash-handling technology. The company operates from the Technology-Innovation-Science Park in Kleinmachnow, a hub for innovation near Berlin. Over more than two decades, CountR has built a reputation for reliability and advanced engineering, with its products approved by quality-driven operators and regulators worldwide.

Business Model

CountR generates revenue through the sale and leasing of its hardware terminals and licensing of its ART software platform. The company also offers Level 3 technical support, custom integration services, staff training, and ongoing maintenance, creating recurring revenue streams. Its solutions are designed to increase transaction speed, reduce operational costs, and deliver advanced analytics for operators.

Products and Platforms

CountR’s product portfolio is divided into two hardware families and a central management platform. The CashIO kiosk range consists of self-service cash-redemption terminals that support TITO (ticket-in, ticket-out), carded-cashless connectivity, POS/ATM functions, ID scanning, and foreign-currency handling. These terminals are built for slot-floor environments and can be customized with advertising capabilities. The TITA and CATA table micro-kiosks are compact devices for table-game operations that accelerate transaction speed, provide real-time visibility of table takings, and increase the number of hands dealt per hour. The ART software platform connects all CashIO, TITA, and CATA units, giving operators a single-pane-of-glass view of cash flow, machine status, and player behaviour. It supports remote configuration, reporting, and compliance monitoring.

Market Position and Clients

CountR serves a diverse client base spanning casinos, betting shops, retail chains, and entertainment venues. The company has installed thousands of units across more than 30 countries and supports a wide range of casino-system interfaces. CountR exhibits at major industry events such as EAG London, G2E Las Vegas, and Amusement Expo International, reinforcing its global presence.

Licensing and Regulatory Footprint

CountR is a private limited liability company (GmbH) registered in Germany. Its products have been approved by “quality driven operators and regulators alike,” as stated on its LinkedIn profile, though specific regulatory licenses are not detailed in public sources.

Awards and Recognition

The company has received industry accolades including the BEGE Award 2023 and the Cutting Edge Award 2023, recognizing innovation in gaming technology.

Sustainability and Corporate Culture

CountR emphasizes sustainability: its headquarters are solar-powered and equipped with EV charging stations. The company describes itself as a family-run enterprise, and its LinkedIn profile indicates a headcount of 51–200 employees, placing it in the small-to-medium enterprise range.