Gibtelecom
- Founded
- 2001-01-01 in Gibraltar
- Headquarters
- 15/21 John Mackintosh Square, Gibraltar
Gibtelecom is Gibraltar's leading telecommunications provider, headquartered at 15/21 John Mackintosh Square in the British Overseas Territory. Founded in 2001 through the merger of Gibraltar Nynex Communications (GNC) and Gibtel, the company has grown to become the dominant telecom operator in Gibraltar, serving residential, business, and government customers. Wholly owned by the Gibraltar Savings Bank, Gibtelecom employs approximately 160 staff and generates annual revenue of £100 million. The company offers a comprehensive portfolio including fixed-line telephony, mobile services (including its Spanish MVNO Lobster), fibre broadband, digital TV, and submarine cable connectivity. Beyond consumer services, Gibtelecom has transitioned into an agile technology company providing enterprise-grade solutions such as data centre facilities through its Rockolo subsidiary, managed IT services, and networking solutions. It serves a diverse client base spanning iGaming, financial services, and public sector organisations, with notable customers including 888 Holdings, Betfred, and Trusted Novus Bank. Under the leadership of CEO Noel Burrows since 2019, Gibtelecom continues to invest in network expansion, AI-driven products, and global infrastructure to support its international clients across regulated markets.
Detailed Review
History
Gibtelecom’s history traces back to 1869 when the Falmouth, Malta, Gibraltar Telegraph Company (later Cable & Wireless) first connected Gibraltar internationally. The modern company was formed in 2001 when BT sold its 50% stake in Gibtel to Gibraltar Nynex Communications (GNC), and the two entities merged. The name Gibtelecom was formally adopted in October 2003. In April 2007, Verizon sold its 50% stake to Telekom Slovenije, which held it until 2015 when the Gibraltar Savings Bank acquired full ownership.
Business Model
Today, Gibtelecom operates Gibraltar’s most extensive telecommunications network, offering fixed-line telephony, mobile (postpaid/prepaid and the Lobster MVNO in Spain), fibre broadband (FTTH), and digital TV. Its business division provides enterprise fibre broadband (EFB), SD-WAN, MPLS, VPN, data centre colocation (via Rockolo in Gibraltar, Malta, and Malaysia), managed IT and cloud services, and submarine cable capacity. The company is a critical infrastructure partner for Gibraltar’s iGaming hub, serving operators like 888 Holdings, Betfred, and financial institutions such as Trusted Novus Bank.
Leadership
Gibtelecom’s executive committee, led by CEO Noel Burrows, includes a Chief Financial Officer (Matthieu Mamou), Technology Director (Jansen Reyes), Director of Consumer & Marketing (Adrian Ochello), Director of Enterprise (Daniel Hook), Director Global (Rab Paramothayan), and Director of Legal & HR (Peter Borge). The company has no single founder; it was created via merger and subsequent acquisitions.
Recent Developments
In recent years, Gibtelecom has positioned itself as an agile technology company with global reach. It has expanded its data centre presence, launched managed CCTV services, and increased participation in international events like ICE Barcelona. The company also sponsors the Gibtelecom Business Innovation Award and actively engages in AI and digital transformation conferences. With 160 employees and £100 million in revenue, Gibtelecom remains the backbone of Gibraltar’s connectivity and a key enabler of the territory’s digital economy.
Key Products
Fixed-line Telephony
Traditional landline services for residential and business customers, including ISDN and VoIP solutions.
Mobile Services
Postpaid and prepaid mobile plans with 4G/5G coverage; also operates the Lobster MVNO in Spain.
Broadband Internet
Fibre-to-the-Home (FTTH) and ADSL broadband with speeds up to 1 Gbps for residential and business.
Digital TV (Gibtelecom TV)
Multi-channel television service with HD channels, on-demand content, and catch-up TV.
Submarine Cable
Participation in submarine cable systems (e.g., Gibraltar Cable System) providing international connectivity.
Data Centre Facilities (Rockolo)
Colocation, hosting, and managed services via subsidiary Rockolo with facilities in Gibraltar, Malta, and Malaysia.
Enterprise Fibre Broadband (EFB)
Dedicated symmetrical fibre connectivity for businesses with scalable bandwidth and SLAs.
Managed Services
IT infrastructure management, cloud hosting, cybersecurity, and 24/7 support.
Networking Solutions
SD-WAN, MPLS, VPN, and bespoke enterprise networking.
Managed CCTV
New video surveillance service for business security, launched in 2026.
Offices & Headcount
160 employees (approx.)
Key Persons
- Noel Burrows
Chief Executive Officer