Symphony Solutions
- Founded
- 2008-01-01 in Amsterdam, Netherlands
- Headquarters
- Amsterdam, North Holland, Netherlands
- Phone
- +32 68-54580
Symphony Solutions is a global AI transformation partner headquartered in Amsterdam, Netherlands, that specializes in helping organizations across iGaming, Healthcare, and Aviation modernize and grow through applied artificial intelligence and custom software. Founded in 2008, the company has grown to over 500 specialists delivering the full technology stack – from AI strategy and agentic systems to cloud engineering, full-cycle application development, data & analytics, and DevOps. The company brings production-grade AI innovation to market through proprietary products such as BetHarmony, a next-generation multi-agent AI assistant for sportsbook, casino, and 24/7 automated customer support; and Harmony, an enterprise AI framework for customer service. In addition, Symphony Solutions delivers tailored custom solutions that address each client’s unique challenges. Symphony Solutions serves more than 35 international clients, primarily in Western Europe and North America, and has delivered over 230 projects. Notable clients include Optimove, Caesars Entertainment, Datalex, Vivino, OMP, and Virtual Stock. The company maintains a strong culture of trust, innovation, and customer intimacy, operating as a remote-first organization with team members spread across 20 countries.
Detailed Review
Symphony Solutions began as a custom software development firm in 2008 and evolved into a recognized AI‑first digital transformation partner. The company’s approach combines deep technical expertise in artificial intelligence, cloud engineering, DevOps, and data analytics with a strong emphasis on long‑term client relationships.
The iGaming sector is a primary vertical, where Symphony Solutions delivers both bespoke sportsbook and casino platforms and its flagship product BetHarmony – an AI‑powered conversational agent that handles sportsbook queries, casino support, and automated customer interactions. The product’s multi‑agent architecture is designed to give operators full control and customization while improving player engagement and operational efficiency.
Beyond iGaming, the company serves Healthcare and Aviation clients with AI‑driven solutions for patient engagement, predictive analytics, and operational optimization. Its enterprise AI framework Harmony extends these capabilities into broader customer‑service automation for any industry.
Symphony Solutions also runs a strong corporate social responsibility program. Its Distance for a Difference charity initiative, launched in 2023, has raised over €44,000 for healthcare and humanitarian causes in Ukraine, including palliative care for children. The company actively supports the Stand by Ukraine Foundation and partners with the National Rehabilitation Center Unbroken and With an Angel on a Shoulder Foundation.
Privately held and self‑funded, Symphony Solutions focuses on organic growth and reinvestment in technology and talent. The company is recognized as a top mid‑size IT firm in Eastern Europe (DOU rating 2020) and maintains a culture of continuous learning, with every employee encouraged to experiment with AI through an internal network of AI Ambassadors.
Key Products
BetHarmony
Next‑generation iGaming AI agent: a multi‑agent conversational assistant for sportsbook, casino, and 24/7 automated customer support. Allows operators to fully own and customize their platform.
Harmony
Enterprise AI framework for customer service automation, enabling businesses to deploy intelligent conversational agents across multiple channels.
Custom Software Development
Full‑cycle application development, from concept to deployment, tailored to client needs in iGaming, Healthcare, and Aviation.
AI Strategy & Consulting
Advisory services to help organizations define and implement AI roadmaps, including generative AI and agentic systems.
Cloud Engineering & DevOps
Cloud migration, infrastructure automation, and managed cloud operations across AWS, Google Cloud, and Microsoft Azure.
Data & Analytics
Advanced analytics, real‑time data pipelines, and AI‑powered insights for operational optimization and personalization.
Offices & Headcount
750 employees (approx.)