
Trust Payments Ltd
- Founded
- 1997-01-01 in London, United Kingdom
- Headquarters
- T Bromley, 15–17 London Road, Bromley, London, BR1 1DE, United Kingdom
- Phone
- +44 33-3240-6000
Trust Payments Ltd is a global fintech company headquartered in Bromley, London, United Kingdom, providing on-demand payment and commerce services to businesses worldwide. Originally established in 1997 as Secure Trading, the company has evolved into a disruptive leader in the payments industry, specialising in frictionless payments, loyalty programmes, and data management through its proprietary Converged Commerce® platform. The company serves over 20,000 customers across more than 160 currencies and maintains nine global offices, with a workforce of between 501 and 1,000 employees. Its technology platform connects to over 50 global banks for multi-acquirer processing and includes its own European merchant acquiring solution, acquiring.com. Trust Payments holds an Authorised Payment Institution licence from the UK Financial Conduct Authority, principal memberships with Visa and Mastercard, and money transmission and gaming vendor licences in the United States. The company serves a broad range of industries, including e-commerce, retail, leisure, and high‑risk sectors such as internet gambling and gaming. In 2025, Trust Payments surpassed £1 billion in monthly processing volumes and continues to expand through strategic partnerships and product innovation, positioning itself as a one‑stop shop for omnichannel commerce.
Detailed Review
History and Background
Trust Payments traces its roots to 1997, when it was founded as Secure Trading – a payment gateway and processing company focused on the high‑risk and gaming sectors. The business was later rebranded as Trust Payments Ltd, incorporated as a private limited company in England and Wales (company number 11976895) in 2019. The current legal entity is registered at T Bromley, 15‑17 London Road, Bromley, BR1 1DE, United Kingdom. Under the Trust Payments brand, the company has broadened its offering from pure payment processing to a comprehensive converged commerce platform that integrates payments, acquiring, loyalty, data, and value‑added services.
Technology and Platform
Trust Payments’ core technology is the Converged Commerce® platform, a multi‑channel solution that unifies online, in‑store, and mobile sales channels with customer data and banking services. The platform supports omnichannel payment acceptance, including online payments, point‑of‑sale (POS) solutions, and mobile payments. It connects to more than 50 global banks for multi‑acquirer processing and offers its own acquiring solution in the European Union through acquiring.com. The company also provides fraud detection, treasury management, loyalty and engagement tools, and banking‑as‑a‑service capabilities. Its proprietary technology enables fast merchant onboarding – in as little as three days – and provides 24/7 multilingual support.
Products and Services
- Converged Commerce® Platform: A unified commerce solution that merges payments, data, and banking across all sales channels and customer journeys. - Online Payment Gateway: Secure processing for e‑commerce transactions with support for 160+ currencies and multiple payment methods. - Point‑of‑Sale Payments: In‑store payment solutions for retail environments. - Acquiring.com: EU‑based merchant acquiring solution for direct card processing. - Fraud and Risk Management: Advanced counter‑fraud services and security tools. - Loyalty and Engagement: Programmes to drive customer retention and repeat purchases. - Banking‑as‑a‑Service: Embedded financial services for partners and merchants. - Omnichannel Commerce: Integrated online and offline payment capabilities.
Regulatory and Licensing
Trust Payments is authorised and regulated by the UK Financial Conduct Authority as an Authorised Payment Institution (reference 932557) under the Payment Services Regulations 2017. It holds principal memberships with Visa and Mastercard, enabling direct card scheme access. In the United States, the company maintains money transmission licences and gaming vendor licences in multiple states. Its Maltese entity, Trust Payments (Malta) Limited, is authorised by the Malta Financial Services Authority for the provision of payment services and exercises freedom to provide services outside Malta.
Recent Developments and Partnerships
In January 2025, Trust Payments launched a partnership with payment orchestration platform Orchestr to provide pan‑European acquiring services. The company also signed an eight‑year partnership with online sportsbook and casino BetGoodwin. In 2025, Trust Payments reported surpassing £1 billion in monthly processing volumes, driven by a diversified portfolio spanning e‑commerce, digital entertainment, travel, and financial services. The company continues to expand its partner network, which provides access to over one million merchants globally.
Market Position and Outlook
Trust Payments operates at the intersection of payments, banking, and technology, targeting both mainstream and high‑risk industries. Its Converged Commerce strategy differentiates it from traditional acquirers by offering a single platform for payments, loyalty, and data. With a strong focus on regulated markets and a proven track record in gaming and leisure, the company is well positioned for continued growth as omnichannel commerce becomes the standard for merchants worldwide.
Key Products
Converged Commerce®
Proprietary unified commerce platform merging payments, data, loyalty, and banking across all channels and devices.
Online Payment Gateway
Secure, multi‑currency payment processing for e‑commerce businesses with 24/7 support.
Point‑of‑Sale Payments
In‑store and retail payment solutions with omnichannel integration.
Acquiring.com
European merchant acquiring solution providing direct card processing and local acquiring.
Fraud & Risk Management
Advanced fraud detection, chargeback prevention, and compliance tools.
Loyalty Platforms
Customisable loyalty and rewards programmes to enhance customer retention.
Banking‑as‑a‑Service
Embedded financial services enabling partners to offer payment accounts and other banking products.
Offices & Headcount
750 employees (approx.)
Key Persons
- Laurence Booth
Group Chief Executive Officer